Privacy Policy
Protecting your personal data is a priority for DocSimplify
Table of Contents
Our Commitment
DocSimplify is committed to protecting your privacy and treating your personal data with the utmost confidentiality.
This privacy policy describes how DocSimplify collects, uses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable international laws.
Our Principles
- • Complete transparency about data usage
- • Minimal and justified data collection
- • Enhanced data security
- • Respect for your GDPR rights
Our Commitment
By using our service, you accept the practices described in this policy. If you have any questions, please don't hesitate to contact us.
Data We Collect
We only collect information necessary for the service to function properly.
Personal Information
- • Email address (account creation)
- • Name and surname (personalization)
- • Language preferences
- • Usage history
Processed Documents
- • Submitted files (PDF, DOCX, TXT, images)
- • Extracted content for analysis
- • Generated results
- • Metadata (size, format, date)
Technical Data
- • IP address (security)
- • User Agent (optimization)
- • Cookies (user experience)
- • Connection logs (maintenance)
How We Use Your Data
We use your data only for legitimate service purposes.
Primary Purposes
- • Providing document simplification service
- • Account management and authentication
- • Customer support and assistance
- • Service improvement
Document Processing
- • Processing only for requested features
- • No sharing with third parties
- • Analysis by our AI algorithms
- • Results belong exclusively to you
🔒 Our Commitment
We never sell your personal data and only use it to improve your experience with DocSimplify.
Data Retention Period
We only keep your data for as long as necessary.
Retention Periods
- Processed documents:Maximum 24h
- Inactive accounts:12 months
- Connection data:6 months
- Analytics cookies:13 months
Automatic Deletion
Files: Automatic deletion after processing or maximum 24h after submission to ensure confidentiality.
Request: You can request immediate deletion of your data at any time through your account or by contacting us.
Cookies & Tracking
We use cookies to improve your user experience.
Types of Cookies
- • Technical: Necessary for operation
- • Session: Maintain connection
- • Analytics: Audience measurement
- • Preferences: Remember choices
Cookie Management
You can configure your browser to refuse cookies or be informed when a cookie is placed.
Note: Some features may not work properly without cookies.
✅ No Third-Party Cookies
We do not use advertising or third-party tracking cookies without your explicit consent.
Data Security
We implement robust security measures to protect your data.
Technical Measures
- • SSL/TLS encryption for all transmissions
- • Secure storage with encryption at rest
- • Restricted access to personal data
- • Continuous system monitoring
- • Regular and secure backups
Staff Training
Our team is trained in data protection best practices and signs confidentiality agreements.
Audits: We regularly conduct security audits and penetration tests.
Data Sharing
We only share your data with your consent or if required by law.
General Principle
DocSimplify does not sell, rent, or share your personal data with third parties for commercial purposes.
Authorized Sharing Cases
- • With your consent: If you explicitly grant it
- • Technical providers: Hosting, maintenance (with guarantees)
- • Legal obligation: If required by law
- • Protection of our rights: In case of ToS violation
Guarantees
All our providers sign confidentiality agreements and commit to respecting GDPR.
Your GDPR Rights
In accordance with GDPR, you have specific rights regarding your data.
Your Rights
- • Right of access: Consult your personal data
- • Right of rectification: Correct inaccurate information
- • Right to erasure: Request deletion of your data
- • Right to portability: Retrieve your data in standard format
- • Right to object: Refuse processing in certain cases
- • Right to restriction: Limit processing
How to Exercise Your Rights
You can exercise these rights by contacting us at contact@docsimplify.net or through your personal space.
Response time: We respond within a maximum of 30 days.
⚠️ Supervisory Authority
If you believe your rights are not being respected, you can contact your local data protection authority.
Contact & Questions
For any questions regarding this privacy policy.
For any questions regarding this privacy policy or to exercise your GDPR rights, you can contact us:
Main Contact
- Email: contact@docsimplify.net
- DPO: dpo@docsimplify.net
- Support: support@docsimplify.net
- Refunds: refunds@docsimplify.net
- Support: Available 24/7
Address
123 Innovation Street
75001 Paris, France
+3373674655
⏱️ Response Time
We commit to responding to your requests within a maximum of 30 days for GDPR rights, in accordance with international legal requirements.
International Compliance
This privacy policy respects applicable international regulations, including:
- • GDPR (General Data Protection Regulation) - European Union
- • CCPA (California Consumer Privacy Act) - California, USA
- • LGPD (Lei Geral de Proteção de Dados) - Brazil
- • PIPEDA (Personal Information Protection and Electronic Documents Act) - Canada
- • POPI (Protection of Personal Information Act) - South Africa
Last updated: 12/8/2025